Jan 6, 2018

Posted by in General Article

How to Spot Fake Plumber Reviews

How to Spot Fake Plumber Reviews

If you are looking for a plumber online, but you are not sure which ones truly possess the expertise and experience they claim to have, then you are in the right place. This post will show you how to identify fake plumber reviews online and find someone who truly has the expertise to offer the best plumbing services.

Check Both Review and Complaint Sites

What most fake plumbers do is they focus only on review sites that pot positive feedback from customers. They forget that there are hundreds of sites that allow people to post both negative and positive reviews. Check for customer complaints on sites such as Better Business Bureau, Angie’s List and Reviewbuzz.com. These sites will give you a clear picture of what people say about the plumber.

Learn to Spot Fake Reviews

You need to do a thorough background search to see if the plumber posts false reviews. Most people post fake reviews by creating fake profiles on review sites such as Google+ and BBB. Once they create enough profiles, they post positive reviews of their services through these profiles. You can easily know these reviews because the profiles do not contain pictures and the reviews sound cooked. Not to mention, they don’t mention specific employees of the company they are reviewing. A genuine review should have evidence of the customer’s experience with a specific plumber.

Check for Clarity about Expertise and Staff

Most fake reviews try to exaggerate the plumber’s level of expertise and experience. You need to be careful with reviews that talk of skills and abilities that are out of the norm, especially if you are dealing with a small plumbing company. Look for more information on the company’s site instead. Check to see how many years they have been in business in your area. If you can’t find enough information on their site, check Better Business Bureau’s site. Apart from experience, you need to check whether the company has a valid insurance and if they have a license issued by the relevant state departments.

Be Wary of Promises that Sound too good to Be True

The promises some plumbers make sound too good to be true. For instance, someone can promise you effective sub-slab leak detection services while at the same time promising to do the work at a rate that is two lower than the standard market price. You need to be wary of such people. There is a possibility they could be using attractive promises to cover up for their lack of expertise. Others may even use substandard equipment, which might affect the final outcome of your project. Trust your instincts. If something seems unrealistic, take a moment and think about it. You can also get someone who is well conversant with plumbing to help you make the right choice.

Whether you want a plumber to fix your drain or detect leaks in the piping system, you need to know how to spot fake reviews. Doing so will help you avoid an unskilled and inexperienced plumber.